Accessibility Guide - Lee's Family Forum
Accessibility Guide

Lee’s Family Forum offers a variety of services & devices for guests with ADA or sensory needs.

  • Guest Service Desk: located behind Section 2 on the Main Concourse level. Guest Services may assist with seat relocations, sensory bags from our partners, Kulture City, and Assistive Listening Devices (ALDs) to guests with visual impairments and hearing and wheelchair assistance.

 
  • Sensory Room: located behind Section 12 on the Main Concourse level is a dedicated room proudly partnered with Kulture City. To gain access to the room please contact your nearest Guest Service Representative or visit the Guest Service Desk.

 
  • First Aid: located at the Guest Service Desk behind Section 2.
 
  • Box Office: Lee’s Family Forum offers ADA seating specifically for guests with disabilities and one (1) accompanied guest. Options to secure ADA seating are available by AXS.com, Lee’s Family Forum website, or visit the Lee’s Family Forum’s Box Office prior to an event.
 
  • Concession Stands: Located throughout the arena. All concession stands are accessible to guests with disabilities. If assistance is required at any of the concession stands, please contact the nearest staff member.
 
  • Door Times: Arena doors times may vary depending on the event. Please check with AXS.com, Lee’s Family Forum website for the most accurate times. Both guest entrances are accessible for patrons with disabilities.
 
  • Family Restrooms: All Lee’s Family Forum restrooms are accessible to patrons with disabilities and are located throughout the arena. In addition, Lee’s Family Forum have Family Restrooms designated for families and guests with disabilities who require private accommodations or additional assistance.
 
  • Service Animals: Animals and pets are not allowed to enter Lee’s Family Forum except for a Service Animal. Subject to our right under applicable law to revoke the license granted by your admission ticket, service dogs (or other service animals expressly authorized under applicable law) that are trained to perform work or tasks for the benefit of a person with a disability are welcomed in all areas of Lee’s Family Forum to which the public is invited. Service animals must have a harness, leash or other tether always unless performing necessary tasks for the guests. Guests with disabilities are responsible for cleaning up after their service animals and for any damage caused by the service animals. As such, animals that provide emotional support or companionship to a guest will not be permitted inside the arena. If you have any additional questions surrounding service animals at Lee’s Family Forum, please contact Guest Services.
 
  • Reasonable Modifications: Guests of Lee’s Family Forum seeking reasonable modifications of its policies, practices or procedures should contact Guest Services as far in advance of their visit as possible